Crisis ShieldMay 31, 20182 min readCrisis Case Study: Telstra's response to on-going blackoutsBy Georgia Comensoli Telstra’s network crashed for the second time this month. Customer reactions were sarcastic and brutal as personal...
Crisis ShieldMar 30, 20163 min readWhy Telstra is losing its image as a premium and leading brandWe recently wrote an article about how the impact of cyber incidents (data breaches, IT failures etc.) can escalate when a company does...