Crisis Shield
Crisis Case Study: UBER and the importance of putting pride aside
By Michelle Wang and James Fitzpatrick In September 2017, the UK Government stopped Uber’s license to operate in and around the London...
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Crisis Shield
Dec 16, 20143 min read
A Collaborative Crisis Management Plan: lessons from the G20 summit
With the G20 Summit recently taking place in Brisbane, all eyes have been on the Queensland Capital. Brisbane, a city that often takes a...
Crisis Shield
Aug 3, 20143 min read
Picking your partner wisely
There are few things less senseless than when innocent people become casualties of conflict. That was the case on 17 July when Malaysian...
Crisis Shield
Jun 25, 20143 min read
Considering the variable in crisis management
This week marked the end of a three week inquiry into the Hazelwood Coal Mine fire. The fire in Victoria’s La Trobe Valley burned for 45...
Crisis Shield
Jun 2, 20143 min read
Crisis communication and the importance of a coordinated media approach
On Friday, 23 May, in what is unfortunately becoming more and more common, the world was devastated by the news of another shooting near...
Crisis Shield
Apr 5, 20143 min read
Crisis communication in a personal tragedy
This week, regardless of their team allegiances, rugby fans are uniting in their concern for Alex McKinnon. The 22-year-old player for...
Crisis Shield
Mar 26, 20143 min read
Crisis communications and resilience: what's next for Malaysia Airlines?
Two weeks ago, we discussed Malaysia Airlines’ response to family and the media following news of a flight going missing en route from...
Crisis Shield
Mar 26, 20123 min read
KONY2012: Propaganda, public relations and social media sensation
Earlier this month the online world was privy to a viral social media phenomenon in the form of Kony 2012(www.youtube.com/watch?v=Y4MnpzG...
Crisis Shield
Mar 22, 20123 min read
Measuring the success of public relations strategically
Anyone who is serious about their work in public relations knows that measurement is a crucial part of strategic communications. Public...
Crisis Shield
Mar 20, 20122 min read
How will digital news pay walls affect your public relations plan?
To deliver resilient public relations, communications strategy needs to demonstrate flexibility and competent response to foreseeable...
Crisis Shield
Mar 1, 20122 min read
Public Relations staff challenged by Labor Government leadership crisis
The Prime Minister’s public relations staff have worked hard for their money over the last two weeks, with the arduous Labor leadership...
Crisis Shield
Feb 27, 20122 min read
Social Media in crisis communications
In the last 12 months there’s been plenty of speculation and comment about the use of social media as a crisis communication tool in...
Crisis Shield
Feb 13, 20122 min read
A Public Relations crisis threatens meat industry
The truth comes out in the end, as Elvis Presley so astutely observed: “Truth is like the sun. You can shut it out for a time, but it...
Crisis Shield
Feb 6, 20123 min read
Making communications strategy effective for your organisation
Nowadays, the word ‘strategy’ and all its relatives are bandied about so regularly in office speak that we risk losing touch with the...
Crisis Shield
Feb 5, 20122 min read
Caution in communications: the Tent Embassy strikes back
You probably noticed that Australia Day 2012 proffered more for the media than the standard scenes of revelry involving barbeques, beers,...
Crisis Shield
Jan 23, 20123 min read
The importance of a brand; whether it's an individual or organisation
The City of Melbourne is a great place, especially in summer. The Australian Open kicked off last week and has already hosted some...
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