Crisis Shield
Crisis Case Study: Optus World Cup Broadcast Fail
By Georgia Comensoli and James Fitzpatrick Soccer left on the bench in Australian World Cup broadcast failure It’s considered the biggest...
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Crisis Shield
Jun 20, 20171 min read
The Melbourne Shield Launch
On Thursday 8 June 2017, alongside our technology partner, BlackBerry, we launched the Melbourne Shield; a critical incident alerting and...
Crisis Shield
Jan 25, 20172 min read
How to Manage a Crisis Tip #005: How to Respond Quickly [Video]
No? We have a simple solution. AtHoc What will be one of the biggest challenges for crisis communicators in 2017? Speed. In this day and...
Crisis Shield
Dec 22, 20162 min read
How to Manage a Crisis Tip #004: What to Prepare Before the Christmas Break [Video]
What has the Briggs Communications team been up to in the lead up to Christmas? Preparing crisis response kits and procedures for our...
Crisis Shield
Oct 18, 20162 min read
How to Hold a Media Conference in a Crisis: A Near-Perfect Example
By James Fitzpatrick As soon as a critical incident occurs, all eyes will be on you. Your key stakeholders, the media, and the broader...
Crisis Shield
Sep 16, 20162 min read
How to Manage a Crisis Tip #001: How to use Facebook Live to Respond to a Crisis [Video]
What is Facebook Live Streaming? Facebook Live – like Twitter’s Periscope - gives users the ability to start video streams from their...
Crisis Shield
Jul 9, 20167 min read
Crisis Communication 101: How to Prepare Your Message in a Crisis
Why crisis management matters Any organisation can experience a crisis. A crisis is a situation that threatens – or has potential to...
Crisis Shield
May 10, 20162 min read
The reputational disaster of the Panama Papers
The recent leak of millions of documents dubbed the “Panama Papers” has created reputational disasters for politicians, corporations and...
Crisis Shield
Jan 15, 20163 min read
Review: How good was Essendon's Crisis Management?
By James Fitzpatrick On Monday 11 January, the Court of Arbitration for Sport (CAS) shocked the AFL community when it found 34 past and...
Crisis Shield
Jan 5, 20163 min read
Why Ausbiz and emergency services must join forces to increase their respective resilience against c
By James Fitzpatrick If Australia’s private sector and emergency services want to increase their respective resilience against critical...
Crisis Shield
Dec 9, 20152 min read
Crisis Tech Review: Companion App - 'Never Walk Home Alone'
The Companion app is the latest app in personal safety - allowing you to allocate friends, family, or security departments to track your...
Crisis Shield
Oct 5, 20151 min read
Oregon School Shooting: a textbook crisis communications response
Last week we shared an article on the importance of having one source of the truth during a critical incident or emergency. We...
Crisis Shield
Sep 30, 20152 min read
Don't wait, communicate; a simple and poignant message from the U.S.
Our friends across the pacific are today taking part in a National PrepareAthon Day with a simple yet poignant motto: Don’t Wait....
Crisis Shield
Sep 21, 20152 min read
Turnbull's #libspill: a thoroughly prepared and well executed piece of strategy
By James Fitzpatrick Every word Turnbull has spoken since he announced that he would challenge Abbott for the Liberal leadership last...
Crisis Shield
Sep 15, 20152 min read
One source of the truth all stakeholders can access; today's lesson from yet another school shoo
Universities, airports, sporting venues – any place of mass gathering – must have a centralised communication point (a.k.a one source of...
Crisis Shield
Sep 7, 20151 min read
Crisis tech update: Unmanned drones to deliver critical supplies to danger zones in emergencies
By James Fitzpatrick According to a recent article in the Asia-Pacific Aviation Business journal, an unmanned aircraft has successfully...
Crisis Shield
Aug 25, 20153 min read
How to recover your business' reputation following a cyber attack (and why you'll need to kn
“The cyber threat to Australian organisations is undeniable, unrelenting and continues to grow.” This is the opening line of the...
Crisis Shield
Aug 24, 20151 min read
Schools remain calm, follow procedures, and keep their stakeholders informed amidst the second lockd
By James Fitzpatrick Toowoomba Police are still hunting for a potentially armed suspect after a major police chase in Glenvale last week....
Crisis Shield
Jun 16, 20153 min read
The new app that's changing the face of communication
Social Media is now first on scene. Worried about how a quick a crisis can go viral on Facebook and Twitter? They'll seem archaic...
Crisis Shield
May 28, 20152 min read
Preparing for an unknown threat; preparation as your best defence
As the Prime Minister has acted to address an increasing domestic terror threat at a Federal level, we cannot afford to be complacement...
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