Crisis ShieldMay 31, 20182 min readCrisis Case Study: Telstra's response to on-going blackoutsBy Georgia Comensoli Telstra’s network crashed for the second time this month. Customer reactions were sarcastic and brutal as personal...
Crisis ShieldMar 21, 20163 min readThe BHP and Samarco dam crisisIn November last year, a dam holding millions of litres of mining waste in south eastern Brazil burst. The ensuing flood of mud and...
Crisis ShieldDec 7, 20151 min readLeytonstone train station terrorist attack – how a crisis can happen anywhere and at anytimeOn the 6th of December at a London train station, a man brandishing a large knife slashed one man’s throat and injured two others in what...